The three brands of KTM AG demand top performance in all areas.
This especially includes our authorised dealers, who provide KTM and Husqvarna customers with nothing less than first-class service. So customer intimacy is critical to the success of the organisation. Every year the KTM AG invests heavily in growing this area through further development, training and optimisation of the services offered to our customers.
Every area of the business and each customer touch-point shows that the organisation truly lives and reflects the respective brands. Whether it is the sale of vehicles, clothing and accessories, premium performance parts or original spare parts. KTM AG insists on high levels of customer service - both in the workshops and showrooms, as well as with dealers providing advisory services and information on the many topics relevant to building an authentic motorcycle experience. A detailed understanding of the larger sales and marketing process is of vital importance - and through ongoing training, KTM provides internal staff with an ‘inside out’ perspective.
Commercial business development places the point of sale at the centre of the brand experience. The KTM AG remains in close contact with all dealers via the KTM and Husqvarna Motorcycles subsidiaries. This keeps us close to the action, in tune with developments and in touch with market progression, while allowing appropriate products and experiences to be provided through KTM and Husqvarna Motorcycles dealers.
In partnership with 31 international sales subsidiaries and two additional joint ventures in New Zealand and Dubai, KTM AG staff service and attend to over 2,000 dealers and importers worldwide on behalf of both KTM Sportmotorcycle GmbH and Husqvarna Motorcycles GmbH.
This ensures that all KTM and Husqvarna Motorcycles dealers have one valuable thing in common: each and every one of them lives the spirit of the brands at all times.
